Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please see below for more information on our return policy.
RETURNS
All returned items must be in a new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at brownsugarprod13@gmail.com place the item securely in its original packaging and include your proof of purchase/and the return form provided/and other, and mail your return to the following address:
Brown'Sugar Productions
Attn: Returns
10006 quiet brook lane
Clinton, Maryland, 20735
*Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 7-14 days days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
202-286-9711
brownsugarprod13@gmail.com
